FREQUENTLY ASKED QUESTIONS
No question too big or too small.
We know it’s stressful trying to figure out what you need. Our FAQs are here to help but if you’re looking to speak with someone who can help understand or guide you, feel free to call us or send us an e-mail!
Why should we hire a marketing agency?
Simple answer: to spend more time growing and running your business! That’s the #1 reason companies hire a marketing agency. Let’s face it, you need more time growing and less time worrying about marketing and advertising.
Hiring an agency is less expensive than hiring an in-house marketing department, and in many cases, it’s even less expensive than hiring just one Marketing Manager.
You’ll get a team of creative professionals such as writers, graphic designers, SEO experts, digital specialists and more – at your fingertips.
Will a marketing agency understand my business?
No matter what industry you fall under, your business is unique has a unique story. We’ll help you tell it through content: images, tone, and message, that resonates with your customers and helps you reach your goals.
We’ll fully commit to learning about what makes your business, industry, customers, goals, and objectives tick.
Honesty and transparency are key. Everything we suggest is based upon best practices and what historically brings the best results. By looking at your business objectively (the way your customers would), we can suggest new ways of improving operations, sales, customer loyalty, and retention – bringing you from ‘Point A to Point B’ efficiently, effectively, and in a way that’ll make your customers (and competition) stand up and take notice.
As a small business, can I afford a marketing agency?
Our recommendation for small businesses, especially those just starting out, is to take advantage of our consultation services. We’ll meet with you weekly, monthly or quarterly (up to you) and help get your marketing efforts off the ground. This option is popular for businesses that know they need attention on their marketing but feel they don’t have it in the budget right now to hire a full-time agency or even a part-time associate.
With all the free website builders out there, why can't I just build my own website?
With a lot of time, patience and research, you could probably learn to build your own website. But that’s time you could spend building your business. As a business owner or manager, you’re the expert in your business and industry. The team at Splash Marketing and Creative are experts in marketing, communications and creative services.
As a marketing and design agency, we’ve hired an accountant to do our taxes and payroll, an electrician to rewire our outlets, and a painter to paint the walls. Your business should hire a design agency to create your website. It’s as simple as that. A professional designer will know how to develop a user-friendly website that educates your customers and persuades them to purchase your product or service, loads quickly, is easy to navigate, and ready for search engines to find. In addition, they’ll make sure your website is fully responsive (aka mobile-friendly). Great design AND top-notch performance? That’s how people will describe your new website.
What types of services do you offer?
Splash Marketing and Creative is full-service marketing agency, which means we offer anything related to marketing, communications, and creative services, including:
- Graphic design (print and web)
- Website design and maintenance
- Digital advertising (Facebook and Google)
- Social media marketing
- Email campaigns
- Direct mail
- Search Engine Optimization (SEO)
- Marketing plans and strategy
- Creative design
- Event marketing
16 Union Ave. Suite #3B
Westfield, MA 01085
Monday – Friday: 9am – 5pm
Saturday & Sunday: Closed